Blog

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

How to boost data protection in Microsoft 365

Using Microsoft 365 is a great way to keep your data safe, but the platform is not impervious to attacks. In this article, we will discuss the ways you can boost the protection of your data in Microsoft 365. Follow these tips to help keep your data safe from prying eyes and malicious actors. Secure […]

Pet adoption scams – SCAM OF THE MONTH

Walter has always wanted a dog, and now that his new job lets him work from home, it is the perfect time to find a furry friend.

He started searching online and found one woman who was moving to a new apartment that didn’t allow pets. She was hoping to re-home her pup as soon as possible so that he would not have to go to a shelter.

Website design trends that will take your site to the next level

People’s opinions about a company are often shaped by the design of the company’s website. This is why it’s essential to create a website that accurately reflects the image you want your brand to project. Here are some design trends to incorporate into your website to take it to the next level. Custom illustrations A […]

Improve your eCommerce business with cloud-based OMS

If you’re running an online store, then you know how important it is to have a streamlined order management system (OMS). A cloud-based OMS can help take your business to the next level by providing a number of advantages that traditional, on-premises systems can’t match. Read on to learn more about the key benefits of […]

Steps to defend your business from watering hole attacks

Watering hole attacks are on the rise, but many businesses are still unprepared against it. To avoid falling victim to a watering hole attack, it is crucial to know what it is, understand the risks, and take steps to defend your business. How watering hole attacks work The term “watering hole” colloquially refers to a […]

The benefits of upgrading your Mac with an SSD

If your once snappy Mac now feels like it’s dragging its feet, a solid-state drive (SSD) upgrade could be just the thing that will breathe new life into it. But even if your Mac is still running pretty well, the benefits of an SSD upgrade may convince you to make the switch from a hard […]

Don’t let TDoS attacks ruin your VoIP system

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]

How Viva Insights helps improve your team’s productivity

Viva Insights is an app within Microsoft’s Viva suite. It provides individuals, managers, and business leaders with the necessary insights to develop better work habits and improve their work environment. In this blog, we will explore how Viva Insights works and its many features. How does Viva Insights work? Viva Insights shows users personalized recommendations […]

HTTPS: The safer way to browse the web

Hackers are becoming more and more sophisticated, and it is more important than ever to take steps to protect yourself online. These steps include visiting websites that use HTTPS. Read on to find out what HTTPS is, why it is important, and how you can make sure that you are always browsing securely. What is […]