A dashboard is a business intelligence tool that allows businesses to track key performance indicators (KPIs). This can be particularly useful for making informed decisions and strategies. Here are some uses of dashboards in real-life business situations. Marketing insights Your organization’s marketing department analyzes a significant amount of data from various channels. Whether their purpose […]
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A closer look at fileless malware
To avoid detection by anti-malware programs, cybercriminals are using fileless malware to initiate attacks. Fileless malware is used to infiltrate trusted applications and issue executables that blend in with normal network traffic, IT processes, and system administration tasks while leaving fewer footprints. Learn more about fileless malware and how they threaten your business. What is […]
Snail Mail scams – SCAM OF THE MONTH
One frosty morning, Lewis received a letter stamped "urgent" which he thought was a late bill. Upon opening the letter, he read a very polite, well written note explaining that he "had been caught in the secret he's been keeping from his wife." The writer claimed to "have evidence of what's been hidden" and threatened to send that evidence to Lewis' family and friends if he did not pay the "$15,500 in Bitcoin within 24 hours, as a confidentiality fee, to the following address.
Here’s how to benefit from VoIP’s on-hold messages
For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without anything to do, why not have them listen to useful information that keeps them engaged? With a Voice over Internet Protocol (VoIP) system, doing this […]
How does the Microsoft 365 Apps admin center empower IT admins?
As companies gradually adjust to and recover from the effects of the coronavirus pandemic, IT teams must ensure sufficient support for flexible working arrangements through cloud-based solutions. Microsoft stepped up to the challenge by equipping the Microsoft 365 Apps admin center with powerful features that enable IT administrators to handle these tasks more efficiently. Office […]
Your SMB will enjoy the flexibility provided by hybrid cloud platforms
Hybrid cloud platforms are a great way to improve a business’s agility and flexibility, as they can be used to host business components in an affordable and low-impact manner. But what exactly is the hybrid cloud, and what are its specific advantages for small- and medium-sized businesses (SMBs)? Read on to learn more. Hybrid clouds […]
Leverage business intelligence to achieve your SMB goals
Business intelligence (BI) tools used to be prohibitively expensive because they required hiring specialists to analyze business data. This is why only large companies could afford them in the past and why small- and medium-sized businesses (SMBs) were hesitant to implement them. But times have changed. SMBs now have access to a vast range of […]
Why password autofill is risky
Many people use password autofill on their web browser or password manager for convenience. The feature, however, can be used by hackers and advertisers to access user accounts and gather your sensitive information without your consent. Why password autofill is so dangerous Modern web browsers and password managers have a feature that enables usernames and […]
Simple ways to defend against Mac ransomware
Although most ransomware attacks usually target Windows PCs, this doesn’t mean Mac computers are completely safe. Ransomware attacks for Macs have occurred before, and are becoming more widespread over time. So how can you prevent ransomware from infecting your Mac? We’ve compiled some helpful security tips for you. What is ransomware? Ransomware is a type […]
Is Microsoft Teams or Google Meet better for your business?
Today, there’s no shortage of online communication tools for businesses to choose from, but Microsoft Teams and Google Meet are the clear winners in terms of functionality and ease of use. Choosing between the two platforms can be a challenge, as both offer a robust set of features that make business communications more efficient and […]