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Companies can end up paying a hefty sum because of downtime. In fact, Delta Air Lines had just such an experience last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in lost income. That doesn’t even account for the considerable damage to their reputation.

It’s normal for us to utilize whatever tools we can to make things a little easier. Wanting to use tech to make presentations easier to understand is no exception. Although Microsoft PowerPoint can help you through the daunting task of speaking in public, that isn’t always the case. If your slides distract the audience from […]

Although they may not garner the fervor of hardware releases and refreshes, iOS updates still manage to bring even the most casual of iPhone and iPad users out of the woodwork. Those who were willing to brave the bugs of Apple’s beta got a chance to play with the most recent version of the mobile […]

Until now, virtualization hadn’t been targeted by cyber attackers with the same vigor as other small- and medium-sized business IT solutions. Whether it was because of the inherent security of virtualization or because of the relatively narrow scope of its adoption, this is no longer the case. VMware, one of the leading virtualization software vendors, […]

As the saying goes, “Good things come to those who wait.” Much like bakers who patiently wait for their souffle to rise, or artists who carefully tend to their masterpieces with meticulous brushstrokes, small- and medium-sized business owners also eagerly await the latest cloud database service to shed its beta status. But aren’t cloud databases […]

In 2012, cloud storage firm Dropbox was hacked with over two-thirds of its users’ details dumped all over the internet. While the company initially thought a collection of email addresses was the only thing stolen, it was wrong — passwords had been compromised as well. This new information came to light when the database was […]

It’s hard to deny how reliable Skype is as a VoIP telephony system. Having something good doesn’t mean you should stop at that; for the sake of your small- or medium-sized business, you should always be on the lookout for the next best thing that helps facilitate your company’s growth. Enter Skype for Business. We’ve […]

As various aspects of our lives move into the cloud — from photos to what’s in our refrigerator — there’s an ever-increasing number of vendors to choose from. Founded in 2007, Dropbox was one of the earliest companies to popularize the term ‘cloud storage’ and since then they’ve mostly focused on perfecting that business model. […]

If you aren’t a celebrity or a multimillionaire capable of purchasing millions of Twitter followers, it’s quite hard to establish a notable online presence these days, especially if you’re a small- or medium-sized business. It’s undeniable that the benefits of a strong online presence on prominent social media platforms such as Twitter are numerous. With […]

What are the components of a good CRM software? Must it fit into your budget? Should it be easily navigable? Or must it have a simple interface? All the aforementioned qualities are vital, but none of them are important if they don’t meet all your business’s unique needs.The more pressing question is this: how would […]