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Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality […]

Google’s Chromecast device has been around for a few years now. The simple and inexpensive flash-drive-sized screen broadcaster has earned itself a faithful following, but it’s not stopping there. With the newest update, you might even be able to ‘cast’ your desktop or mobile screen to a nearby device before the end of this article. […]

Aside from having an up-to-date LinkedIn profile, there seems to be more waiting around than getting job interviews or receiving promotions. Why so? You’ve given all the relevant information needed to land a job, or to convince your boss that it’s time for you to step up the corporate ladder — but what else is […]

Companies can end up paying a hefty sum because of downtime. In fact, Delta Air Lines had just such an experience last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in lost income. That doesn’t even account for the considerable damage to their reputation.

It’s normal for us to utilize whatever tools we can to make things a little easier. Wanting to use tech to make presentations easier to understand is no exception. Although Microsoft PowerPoint can help you through the daunting task of speaking in public, that isn’t always the case. If your slides distract the audience from […]

Although they may not garner the fervor of hardware releases and refreshes, iOS updates still manage to bring even the most casual of iPhone and iPad users out of the woodwork. Those who were willing to brave the bugs of Apple’s beta got a chance to play with the most recent version of the mobile […]

Until now, virtualization hadn’t been targeted by cyber attackers with the same vigor as other small- and medium-sized business IT solutions. Whether it was because of the inherent security of virtualization or because of the relatively narrow scope of its adoption, this is no longer the case. VMware, one of the leading virtualization software vendors, […]

As the saying goes, “Good things come to those who wait.” Much like bakers who patiently wait for their souffle to rise, or artists who carefully tend to their masterpieces with meticulous brushstrokes, small- and medium-sized business owners also eagerly await the latest cloud database service to shed its beta status. But aren’t cloud databases […]

In 2012, cloud storage firm Dropbox was hacked with over two-thirds of its users’ details dumped all over the internet. While the company initially thought a collection of email addresses was the only thing stolen, it was wrong — passwords had been compromised as well. This new information came to light when the database was […]

It’s hard to deny how reliable Skype is as a VoIP telephony system. Having something good doesn’t mean you should stop at that; for the sake of your small- or medium-sized business, you should always be on the lookout for the next best thing that helps facilitate your company’s growth. Enter Skype for Business. We’ve […]