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Service Plans

Choose a service plan to reduce your total cost of IT ownership, and improve efficiency and productivity
The goal of a service plan is to allow you to budget for your IT with a flat monthly fee and at the same time improve the reliability and performance of your IT systems. The idea is to serve all of your IT needs at a flat monthly fee and reduce your total cost of IT ownership.

Gold, Silver and Platinum Plans
InhouseCIO gives you the choice to pick a service plan that best fits your organizations needs. All three plans include the same base inclusions of an assigned team, unlimited IT support and proactive monitoring. The main difference is explained below.

The Silver plan includes unlimited telephone, email, and remote control support. The silver plan is designed for clients that are comfortable with remote support and may not require as many onsite visits. The Gold plan is designed for clients that want complete IT coverage - remote and onsite- for one low monthly fee. The Gold plan is by far the most commonly subscribed to plan. The Platinum plan goes a step further and is designed for organizations that want to have all project work included. Other than these mentioned differences, all three service plans include the same level of unlimited IT service.

IT Projects or A La Carte Plans
InhouseCIO can also assist your organization if you are looking for assistance on any IT projects or if you are looking for an a la carte type of service. Simply fill out our online form or call us at 877-361-3499.


Service Plans

Silver

Gold

Platinum

Assigned Dedicated Team

 

 

 

Chief Information Officer

IT Manager

Field Engineer

Help Desk

Unlimited Support

     

Phone & Email Support

Unlimited

Unlimited

Unlimited

Remote Control Support

Unlimited

Unlimited

Unlimited

On-Site Support

n/a

Unlimited

Unlimited

On-Site Hourly Rate

$150/hr

Unlimited

Unlimited

Setup Fee

$500

Waived

Waived

Project Work

n/a

n/a

Proactive Maintenance

 

 

 

24/7 Server Monitoring & Alerting

Remote Server Administration

Drive Space Monitoring

Event Log Monitoring

Backup Monitoring & Administration

Printer Management

Hardware & Software Inventory

Purchasing Assistance

Proactive Security

 

 

 

Network Firewall Monitoring

Microsoft Application Support

Application & Database Monitoring

Microsoft Patch Management

Antivirus & Antispyware Management

User Account Administration

File Sharing Permission Administration

Network Management

 

 

 

Microsoft Exchange Management

ISP Management

Router Management

Antivirus Management

Firewall/VPN Management

  • Peace of Mind
  • Your Assigned Team
  • Increased Productivity
  • Predictable Lower Costs
  • Faster Resolution Times
  • Silver – Unlimited remote control, telephone and email support
  • Gold – Unlimited remote and onsite support
  • Platinum – Unlimited remote and onsite support.  Also, includes all project work